SHIPPING POLICY

Effective Date: February 10, 2025

This Shipping Policy (“Policy”) outlines the terms and conditions regarding the shipping of products purchased from the Noblewards website (www.noblewards.com). By placing an order, you agree to be bound by this Shipping Policy, in addition to our Terms and Conditions and Sales Policy.

1. Shipping Options and Carriers

Noblewards offers a variety of shipping options to meet your needs. The available shipping options and carriers will be displayed during the checkout process. These may include:

  • Standard Shipping: This is our most economical shipping option, typically delivered within 3-7 business days. We may use carriers such as USPS, FedEx, or UPS for standard shipping.

  • Expedited Shipping: This option offers faster delivery, typically within 2-3 business days. We may use carriers such as FedEx or UPS for expedited shipping.

  • Overnight Shipping: This option provides the fastest delivery, typically delivered the next business day. We may use carriers such as FedEx or UPS for overnight shipping.

  • International Shipping: We offer international shipping to select countries. Shipping times and costs will vary depending on the destination country.

  • Free Shipping: We may offer free shipping on orders that meet certain criteria, such as a minimum purchase amount. The terms of free shipping will be clearly displayed on our website.

2. Shipping Costs

Shipping costs are calculated based on several factors, including:

  • Shipping Method: The shipping cost will vary depending on the shipping method you select.

  • Destination: Shipping costs will vary depending on the destination address.

  • Weight and Dimensions: The weight and dimensions of your order may affect the shipping cost.

The shipping cost will be displayed during the checkout process before you finalize your order.

3. Processing Time

  • Order Processing: We strive to process orders as quickly as possible. Most orders are processed within 1-2 business days.

  • Custom or Personalized Items: Please note that custom or personalized items may require additional processing time. The estimated processing time will be displayed on the product page.

  • Business Days: Our business days are Monday through Friday, excluding holidays.

4. Shipping Time

  • Delivery Timeframe: The estimated delivery timeframe will be displayed during the checkout process. Please note that this is an estimate only, and actual delivery times may vary.

  • Factors Affecting Delivery Time: Delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs inspections.

5. Shipping Restrictions

  • P.O. Boxes: We may not be able to ship to P.O. Boxes for certain shipping methods or for orders exceeding a certain weight or value.

  • Restricted Items: We may not be able to ship certain items to certain locations due to legal restrictions or carrier policies.

  • International Shipping Restrictions: International shipping may be subject to import duties, taxes, and other fees imposed by the destination country. You are responsible for paying all such fees.

6. Order Tracking

  • Tracking Information: Once your order has shipped, you will receive an email notification with tracking information.

  • Tracking Portal: You can track your order using the tracking number provided on the carrier’s website.

7. Delivery Issues

  • Lost or Stolen Packages: Noblewards is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier to file a claim. We will provide you with any necessary documentation to support your claim.

  • Damaged Packages: If your package arrives damaged, please contact us at Contact@noblewards.com within 48 hours of delivery. Please include photos of the damaged package and the damaged item(s). We will work with you to resolve the issue.

  • Incorrect Address: You are responsible for providing the correct shipping address. If you provide an incorrect address, you may be charged additional fees for reshipping the order.

  • Delivery Refusal: If you refuse delivery of your order, you will be responsible for the original shipping costs, as well as any return shipping costs.

8. International Shipping

  • Customs and Duties: International shipments may be subject to import duties, taxes, and other fees imposed by the destination country. You are responsible for paying all such fees.

  • Customs Delays: International shipments may be delayed due to customs inspections. We are not responsible for any delays caused by customs.

  • Shipping Restrictions: Certain items may not be eligible for international shipping due to legal restrictions or carrier policies.

9. Policy Changes

Noblewards reserves the right to modify or update this Shipping Policy at any time. We will post the updated policy on our website and indicate the effective date of the changes. Your continued use of our website or purchase of our products after the posting of the updated policy constitutes your acceptance of the changes.

10. Contact Information

If you have any questions about this Shipping Policy, please contact us:

Noblewards

PO Box 2378

Lynn, Massachusetts (MA), 01903

Hotline: (318) 872-4453

Email: Contact@noblewards.com