Refund and Returns Policy

Effective Date: December 4, 2024

At NobleWards, we strive to ensure customer satisfaction. This policy outlines our refund and return processes for your convenience.

1. Eligibility for Returns

  • Items must be returned within 30 days of receipt.
  • Products should be unused, in their original packaging, and include all tags and certificates.
  • Custom-made or final sale items are not eligible for returns unless defective.

2. Return Process

  1. Contact us at Contact@noblewards.com or call (318) 872-4453 to initiate a return.
  2. Once approved, return the item to the address provided by our team.

3. Refunds

  • Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
  • Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

  • Exchanges are allowed for items of equal or lesser value, subject to stock availability.
  • Customers are responsible for return shipping fees unless the exchange is for a defective item.

5. Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately for a replacement or full refund.

6. Contact Us

For assistance with returns or refunds: